Shelby Mailho, Psy.D.
Shelby identifies as a cisgender queer female. She was born in Lowell, Massachusetts but spent most of her life in the panhandle of Florida. She always enjoyed connecting with and helping others and discovered a love for psychology at a young age. After high school, she moved to the Central Florida area and earned her Bachelors degree from the University of Central Florida in Orlando. In 2016, Shelby graduated from the Florida School of Professional Psychology in Tampa with her Doctorate in Psychology. After completing her graduate coursework, Shelby moved to Chicago to pursue her love for diversity and endless possibilities.
During her clinical and post-graduate training, Shelby worked in various settings including community mental health, public school systems, residential treatment facilities, and outpatient private practice. She has extensive experience with individual psychotherapy, gender affirmation surgery and hormone replacement therapy (HRT) letters, psychological assessment, as well as supervision of graduate students. Shelby focused much of her coursework and clinical work on providing affirming treatment to individuals from the LGBTQ* communities, as well as with adolescents and their families. She very much enjoys working with TGNC (transgender and gender nonconforming) folx, whether it is helping them explore their identity, giving support and resources through the transition process, and/or providing a safe, affirming space to navigate the struggles of living in a cis- and heteronormative society.
Shelby aims to provide a safe and compassionate space and believes in working collaboratively to help clients gain more peace and balance in their lives. She hopes to help clients navigate relationships and communicate more effectively, while setting appropriate boundaries and incorporating self-care. She recognizes the uniqueness of every person and adapts to her clients’ needs by tailoring evidence-based therapy techniques and goals.
Shelby is an in-network provider with Blue Cross/Blue Shield PPO and Blue Choice plans, Aetna PPO, and most United/Optum PPO plans. Feel free to call or email her to schedule an appointment or learn more. Her direct phone number is 773-825-5200 and her email address is firstname.lastname@example.org