Who We Are

shelby mailho andersonville psychology

Shelby Mailho, Psy.D

Clinical Psychologist


I am a cisgender queer woman who was born in Lowell, Massachusetts and spent most of my life in Florida. I have always enjoyed connecting with and helping others and discovered a love for psychology at a young age. Although I considered other career paths, I was drawn to therapy and never looked back.

I believe the most important part of therapy is the relationship; connecting with a therapist who helps you feel accepted and safe is a key ingredient for therapy to be effective. I utilize a humanistic and relational approach and aim to provide a safe and compassionate space. I strive to work collaboratively to find the best ways to help you grow, manage mental health symptoms, and develop healthier habits. I value personal growth, setting appropriate boundaries, and incorporating self-care. I believe these factors are essential in managing stress, anxiety, and depression. My hope is to help you navigate relationships and communicate more effectively, while setting appropriate boundaries and incorporating self-care.

I am poly affirming, kink aware, and enjoy working with TGNC (transgender and gender nonconforming) folx, whether it is helping them explore their identity, giving support and resources through the transition process, and/or providing a safe, affirming space to navigate the struggles of living in a cis- and heteronormative society.

I graduated from the Florida School of Professional Psychology at Argosy University in Tampa, Florida in 2016. Throughout school, I sought out classes and training opportunities to be able to provide affirmative and competent care to the LGBTQIA* communities, as well as working with adolescents and adults. I moved to Chicago to complete my internship and postdoctoral training, where my primary focus was working with the LGBTQIA* communities and gaining experience with psychological assessment. I have worked in a variety of settings including community mental health, public school systems, residential treatment facilities, and outpatient private practice. I believe that we are never finished learning and continue to seek out opportunities to learn more about providing excellent care and support to my clients. Outside of work, I enjoy spending time with my partner, friends, and furbabies, Whitley and Loki.

Clinical Interests/Specialties/Experience:

  • Adolescents and adults (ages 12 and up)
  • Depression, anxiety, stress, and life transitions
  • Extensive work and training with gender & sexual diversity (LGB* and TGNC folx)
  • Letter writing for gender confirmation surgeries and recommendations for HRT treatment
  • Identity exploration and acceptance
  • Use of a feminist approach to therapy that acknowledges the past and current impacts of society and culture, including experiences of oppression and intersectionality
  • Psychological Assessments (cognitive, achievement, objective, and projective measures including the Rorschach). Examples include assessment of ADHD, school accommodations, diagnostic clarification for mood and anxiety diagnoses, and recommendations for treatment.
  • Individual and group supervision of graduate students since 2015

Degrees, Certifications, & Memberships:

  • Licensed Clinical Psychologist, Illinois Department of Financial & Professional Regulation, 2017
  • Doctorate of Psychology (Psy.D.) in Clinical Psychology, July 2016
  • The Gender ASSET training, 2020
  • Gender Infinity Conference, 2020
  • American Psychological Association (APA) Member